The Challenge: Storm Damage and Insurance Roadblocks
When Hurricane Ian swept through Southwest Florida, Carlson’s Flooring, like many local businesses, faced extensive property damage. Unfortunately, their insurance claim process became a source of stress rather than relief. Delays, poor communication, and uncertainty about coverage left them unsure of how to move forward. With their business on the line, they needed a trusted professional to step in and take control of the process.
Enter Phoenix Claims Consulting
That’s when Carlson’s Flooring turned to Ryan Risteen, Licensed Public Adjuster in Bradenton and owner of Phoenix Claims Consulting. Ryan came highly recommended — and for good reason. Known for his ability to step into complicated claims late in the process, Ryan brings a unique mix of:
- Professionalism and clear communication – keeping clients informed every step of the way.
- Empathy and patience – understanding how stressful storm recovery can be for property owners.
- Strategic advocacy – navigating insurance policies to maximize settlements.
- Persistence under pressure – stepping in “at the final hour” to turn claims around.
The Results: A Fair Settlement Secured
Ryan and his team carefully reviewed Carlson’s Flooring’s claim, identified areas that had been overlooked, and pushed back against the insurance company to ensure nothing was left on the table. His determination paid off: Carlson’s Flooring received a settlement that fully met their needs, allowing them to focus on repairing damage and getting back to serving customers.
In their own words, Carlson’s Flooring described Ryan as “professional, communicative, patient, empathetic, and energetic,” adding that his optimism gave them the encouragement they needed during a very difficult time.

Why This Matters for Southwest Florida Businesses and Homeowners
Carlson’s story is one of many across Bradenton, Sarasota, and the Gulf Coast where Phoenix Claims Consulting has helped property owners recover from devastating storm damage. The insurance process can feel overwhelming, but with the right public adjuster on your side, you don’t have to go through it alone.
Final Takeaway
Whether you’re a business owner dealing with commercial property damage or a homeowner facing storm-related repairs, Ryan and his team at Phoenix Claims Consulting bring the expertise, persistence, and care needed to secure fair results. Carlson’s Flooring’s experience shows the difference a dedicated public adjuster can make when it matters most.